Incident investigation that finds the real cause.
Support from initial fact finding through to investigation, corrective actions and client close-out.
Investigation support
- Evidence gathering and witness information
- Event timelines and sequence analysis
- Causal, failed-defence and root cause analysis
- Human and organisational factors
- Corrective and preventive actions
- Lessons Learned and management/client reporting
- INX and similar incident-management systems
More than finding fault
An investigation should do more than identify who made the last mistake. The objective is to understand why the circumstances existed and what realistic changes will reduce recurrence.
Findings are written so they can be acted on — and so your client, insurer or the regulator can follow the reasoning.
Other services
Start with a conversation
Talk through what you need.
You do not need to know exactly what documentation or system you require. Tell us the problem and we will work out the practical way forward.